Terms / working agreement
Clear terms for visible work.
These terms cover the website, the paid workspace, and the review point that stays in human hands.
Last updated: 13 November 2026
1. The service
Glasshand is an independent browser-based workspace for directing AI agents through visible, reviewable screen work. The site may describe planned or illustrative run behavior; the product itself states which capabilities are available before a run begins.
2. Accounts
You sign in with Google. You are responsible for activity under your account and for keeping access to the Google account used to sign in. One person or organization should not share an account in a way that obscures who approved a run.
3. Plans and billing
Glasshand offers paid plans only. Prices, billing intervals, and included capacity are shown on the pricing page. Subscriptions renew until cancelled and are billed through Stripe. Prices are in US dollars and exclude taxes unless stated otherwise.
4. Runs and review
Agent work can be delayed by capacity, review, or technical limits. A run may wait in a queue, pause for human input, or require a new direction. Glasshand does not guarantee that a run will complete automatically or produce a particular outcome.
5. Acceptable use
Do not use Glasshand to break the law, infringe rights, evade access controls, impersonate another person, distribute malware, or interfere with the service or another account. Do not use the workspace to make high-impact decisions without appropriate human review.
6. Your content and permissions
You retain the rights you hold in the instructions and materials you provide. You must have permission to use those materials and to take the actions you direct. You are responsible for reviewing outputs and for any final submission, message, purchase, or account change.
7. Third-party services
Glasshand uses identity, payment, hosting, and analytics providers. Google and Stripe apply their own terms. Sites or applications visited during a run may also impose their own rules. Glasshand is not affiliated with or endorsed by Apple, Google, Meta, or any application referenced on this site.
8. Availability and changes
We work to keep the service available, but features may change, pause, or be withdrawn. We may update these terms as the product changes. The version published when you continue to use the service applies from its effective date.
9. Disclaimers and responsibility
The service is provided on an as-is and as-available basis to the extent permitted by law. Glasshand is not responsible for indirect or consequential loss, or for actions you approve outside the documented review flow. Nothing in these terms excludes rights that cannot legally be excluded.
10. Contact
For account, billing, or legal questions, email hello@glasshand.lol. Include the email address used for your Google sign-in so we can locate the account.
Questions or requests? Email hello@glasshand.lol. Please include your account email and a concise description of the issue.