Privacy / plain language
Your data, without the fog.
A short account of what Glasshand needs to run the workspace, where payments happen, and the choices you have.
Last updated: 13 November 2026
1. What this policy covers
This policy explains how Glasshand handles personal information when you visit glasshand.lol, sign in, start a run, or subscribe to a paid workspace. It applies to the website and the browser-based product described on it.
2. Information we collect
When you sign in with Google, we receive the account details Google shares for authentication, such as your name, email address, profile image, and a provider account identifier. We also keep plan and subscription status, run state, handoff notes, and the technical information needed to operate the workspace.
3. How we use information
We use account information to authenticate you, connect a paid plan to your workspace, show run history, provide support, protect the service, and understand whether the site is working. We do not sell personal information.
4. Payments
Stripe processes subscriptions and payments. Glasshand receives confirmation of the plan and subscription state, but card details are entered on Stripe Checkout and do not reach our servers. Stripe handles payment information under its own privacy terms.
5. Cookies and local storage
A session cookie keeps you signed in. Local or session storage may remember a queue handoff or a sign-in callback. If analytics are enabled, they help us understand aggregate site usage. They are not required to read the public site.
6. Run context and retention
We keep the account and run context needed to provide the workspace, resolve support requests, and maintain a readable handoff record. Retention depends on the feature and the plan. You may request deletion of your account data at hello@glasshand.lol, subject to legal and payment-record obligations.
7. Security
We use access controls, encrypted connections, and service providers appropriate to a software product. No internet service can promise absolute security. Do not put more sensitive information into a run than the task requires.
8. Children
Glasshand is not directed to children under 16, and you must be old enough to enter a binding contract in your jurisdiction to create a paid account.
9. Changes and contact
We may update this policy as the product changes. The date at the top shows the latest revision. For access, correction, or deletion requests, contact hello@glasshand.lol.
Questions or requests? Email hello@glasshand.lol. We will route privacy requests to the appropriate account owner.